Shipping is to be requested & paid for within 48 hours of the auction ending.
Our online and live auctions feature brand new boxed and unboxed items and retail returns. Lots can include ex-display, returns, second hand goods and damaged items. Lots are SOLD AS SEEN without any guarantees.
Public viewing is available prior to the auction and highly recommended. We encourage all of our customers to view any item they intend to bid on.
Viewing times are as follows:-
Weekday Timed Auctions
2pm to 4pm
Saturday Timed Auction
Saturdays 9am - 12pm
If you are unable to view a particular lot you are interested in, we offer a full appraisal service by email at firstname.lastname@example.org
STANDARD TERMS APPLICABLE TO ALL AUCTIONS
These terms and conditions set out the terms on which we offer lots for sale and which apply to sellers, bidders and buyers. You should, therefore, read them carefully before you instruct us to sell goods or before you bid on goods as they will bind you once we accept your instruction to sell or on the placing of any bid.
You should note that all our auctions include the opportunity for bidders to attend at the sale and therefore they are public auctions within the meaning of the Consumer Rights Act 2015 (“the CRA”) and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Regulations”). All goods are sold as second-hand unless otherwise stated. If goods are second-hand, then even if you are a consumer (i.e. not purchasing goods in the course of your trade or profession), most of the rights set out in the CRA and Regulations do not apply to your purchase. If you are in doubt as to what rights apply to this contract, you should ask us or obtain legal advice as we will give effect to your statutory rights if they are applicable to your contract with us.
1.1 “We / Us” are Global Auctions (UK) Limited
1.2 “You” are the customer (you may be a Bidder, aBuyer or a Seller).
1.3 “the Seller” is the person selling an item, whether that is prospectively offering for sale or following an actual sale.
1.4 “the Buyer” is the person successfully bidding for an item, whether at a public auction or a private sale.
1.5 “a Bidder” shall refer to any bidder, whether successful or not.
1.6 “Buyer Premium” refers to a premium of 20% which is incurred on the Hammer Price of all lots unless stated otherwise.
1.7 “Hammer Price” shall mean the highest bid accepted by us.
1.8 “Goods” refers to the items submitted for an auction by a Seller (whether one item or a set or group of items).
1.9 “Lot” means any Goods sold at an auction on the Premises.
1.10 “Working Day” means any day that our Premises and auctions are open to the public for business
2.1 by a Bidder registering to use our website;
2.2 by a Buyer taking part in an auction; and
2.3 by a Seller when any goods are accepted for auction.
Entering the Auction
5.1 Delivered the Goods to the relevant Premises;
5.2 Provided a digital and/or electronic description of the Goods;
5.3 Provided any other relevant certificates pertaining to the Goods which we have requested the Seller to produce.
7.1 The Seller is the true owner of the Goods or is properly authorised to sell the Good(s) by the true owner;
7.2 The Seller is able to transfer a good and marketable title to the Goods free from any third party claims; and
7.3 All representations made by the Seller in any form about the Goods are correct and (where a statement of opinion) based on proper and accurate information, and the Seller acknowledges that such representations will be relied upon by Global Auctioneers and the Buyer;
and the Seller will indemnify us, our servants and agents and the Buyer against any loss or damage suffered by them in consequence of any breach of the warranties set out in this clause.
Conduct of Sales
12.1 Reject any bid or refuse to accept any bid from any person;
12.2 Withdraw, divide or consolidate any lots offered for auction at any time;
12.3 Offer or withdraw a reserve price;
12.4 Determine any dispute about which is the final bid or whether an auction has concluded and if so at what price;
33.1 We and the Seller only sell whatsoever right, title or interest the company or bankrupt may have in any Lot;
33.2 In the event that a third party proves to have a superior title or right to custody or possession of any Lot we may rescind the contract of sale and upon return of any Deposit and/or Hammer Price to the Buyer, neither we nor the Seller shall be under any further liability to the Buyer.
34.1 Any challenge to the authenticity of a Lot must be commenced by the Buyer providing notice in writing that in his view the Lot is a forgery within 14 days after the sale (this has to be done promptly to ensure that authenticity is challenged before we pass on the sale price to the Seller);
34.2 Within 28 days after such notification the Buyer should return the Lot to us in the same condition as at the time of sale accompanied by evidence (the burden of proof to be upon the Buyer) to satisfy us that, considered in the light of the entry in the catalogue, the Lot is a forgery. The Buyer must also confirm that they are still able to transfer a good and marketable title to the Lot free from any third party claims.
34.3 In that event, the sale of the Lot will be rescinded and the purchase price refunded.
34.4 The Seller and the Buyer agree to be bound by our decision. In deciding whether or not the Lot is a forgery we shall be entitled to seek the views of any expert or other authority
PLEASE BE AWARE - ALL CUSTOMERS MUST EITHER COLLECT IN PERSON OR REQUEST AND PAY FOR SHIPPING BY 4.30PM TWO DAYS AFTER THE END OF THE SALE THE GOODS WERE PURCHASED FROM. FAILURE TO DO THIS WILL RESULT IN THE WINNING ITEMS BEING RE-LOTTED AND "NO REFUNDS" WILL BE GIVEN.
The only exception to using our nominated carrier is mattresses where we do not provide shipping and therefore you will need to arrange a courier who may attend our site. Otherwise, for health and safety reasons, we limit access to our Premises to our nominated carriers. Please note - we are unable to insure glassware and so requesting delivery of any glassware is done so at the risk of the buyer.
Visiting our premises
Consumer Rights (where applicable)
48.1 These rights include that if the goods you buy are not of satisfactory quality, you can return them for a refund within 30 days; within 6 months you can get a reduction in price or return the goods unless we can show that the goods are not faulty. After 6 months, any refund or reduction has a deduction for usage.
48.2 Please note that if you exercise any statutory rights including any right to reject under the CRA, and if the goods cannot be returned by post, you will need to bear the cost of returning the goods to us, unless we provided delivery of the goods.
48.3 Please note also than any right to repair or replacement, if applicable, is a right you have against the Seller. As we are acting as agents for the Seller, we do not ourselves have the facilities to repair goods nor can we guarantee a replacement and thus these remedies are disproportionate as against us. We can, however, give effect to any right to reject which you may have.
- Cancellation rights (applicable only to sales to consumers, where the auction is solely online and the contract is over £42)
- Goods must be advertised as brand new and sealed.
- The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. A Buyer will lose their right to cancel if they unseal audio, video recordings or computer software that were sealed at the time of delivery or for any goods that are unsealed that are not suitable for return if they are resealed due to health protection or hygiene reasons
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than--
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us. You will have to bear the direct cost of returning the goods. You must return the goods within 14 days of notifying us of your intention to cancel.
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