51545
Lote
51545
Delivery of Won Lots: PLEASE SEE 'IMPORTANT INFORMATION' for details of updates we have made to our delivery & collection services due to the coronavirus pandemic.
PLEASE NOTE: Some auctioned items are held off-site and must first be delivered to our premises by a third party before they are available for delivery. Lead times, where applicable, are provided in the Lot description (except for all Garden Buildings and Hot Tubs, These are detailed within the Lot under description – see section 3).
1. Some items can usually be packed and shipped to arrive next day upon receipt of payment. This includes items which are available from stocks we hold on site. For such items, applicable delivery costs are automatically added to your invoice. Please note that we can only ship once payment is received.
Shipping smaller items to a UK Destination via DPD - the following prices should be taken as a guide only:
Items weighing under 2kg - from £8.50;
Items between 2kg and 10kg - from £10;
Items over 10kg and up to 20kg - from £15 (insured for loss, not damage).
Standard terms & conditions limit liability to a maximum cover per consignment of £10 per kilo with an excess of £50. Exclusions apply.
PLEASE NOTE the above prices do not include shipment of TVs, monitors, or other large and/or fragile items. We will only ship these items via courier if the buyer is willing to accept responsibility for the item in transit.
If you have included a mobile phone number on your registration, we will give this to the courier company and the driver will text you to advise an approximate delivery time on the day of delivery. If you are not in when delivery is attempted, the shipment will return to the local depot for you to collect or re-arrange delivery.
2. Larger items are usually shipped by pallet @ from £80 + VAT per pallet, subject to delivery destination.
(Please note: pallets can only be delivered to kerbside, so please ensure you have someone available to help carry the goods at the delivery address)
This includes TVs, monitors, garden furniture, tool chests, large/heavy items such as generators, white goods and quad bikes, and large mixed consignments of stock.
It is possible to send TVs over 49” in size via courier, but this is done at the buyer's risk. General stock is sent with a weight-based insurance, whilst TVs are sent with extra insurance because of their increased value. Typically, pallets take 3-6 days to arrive from receipt of payment, except where there is a different lead time stated.
3. Garden buildings & hot tubs
These are shipped from overseas. The delivery timescale is subject to variation according to volume of orders and is currently described on the Lots and description.
Factors which may lead to a delay in timescales include adverse weather conditions, public holidays, delays outside of our control (Such as Transport issues, Manufacturing delays and Material shortage)
When you purchase a garden building/hot tub, you will see on your invoice that it says ‘Contact us for shipping quote’. We can provide a quote for delivery of these items. Buyers will receive a separate email detailing the information needed to request a quote. Buyers can alternatively arrange collection from our premises. We can let you know the full dimensions of your cabin to enable safe offloading.
It is possible to collect some smaller cabins by van, but this is at the buyer's risk, and requires unpacking of the cabin from its pallet and removal of the packaging from our site.
If it's not possible to arrange delivery direct to the buyer, or the buyer is arranging collection, the shipment will come to our premises and we will advise buyers when the goods have arrived with us.
STOP…. … READ THIS BEFORE YOU BID
We are a Commercial Auction Company specialising in Stock Clearance. The vast majority of our lots are ‘’new’’ or ‘’as new’’ and are graded using our grading system. Stock is sold for a variety of reasons: change of packaging, discontinued, end of range, seized, bankrupt, re-possessed, new model, etc etc. However some items are not new as we receive items from Police Forces, Estates in Probate, Bailiffs, Private Clients etc etc. We do not usually accept customer return items as there are many other auctions that sell this grade of product. Most of our buyers are buying to sell on or in the course of their business. We are not a retail company. All sales are outside of all consumer legislation. If you do not have the funds to pay for lots that you bid on we respectfully ask that you take your custom elsewhere.
IF YOUR CARD WILL NOT SUPPORT A DEPOSIT DO NOT BID. THIS IS NORMALLY A MINIMUM £50, BUT THIS WILL VARY DEPENDING ON THE SIZE OF YOUR BILL. THIS IS A B2B TRADE PUBLIC AUCTION .
"NO DEPOSIT" AUCTIONS. WE RESERVE THE RIGHT TO CHARGE A DEPOSIT IF YOU HAVE PREVIOUSLY BEEN BLOCKED BY ANOTHER AUCTION TO PROTECT GENUINE BUYERS AGAINST BIDDERS WHO DO NOT PAY.
If you need to contact us please email enquiries@haddonandjames.co.uk quoting your invoice number and bidding number, emails without this are unlikely to be answered. Please do not phone as the phone lines are very busy.
All lots may be viewed on Saturdays at our saleroom for week-end sales and by appointment on the day of sale for week-day sales.
All lots are sold as seen and carry no warranty or guarantee whatsoever. You are expected to have viewed all lots and they are sold as-is. Sometimes we may use stock images and the actual item may differ from the image. Please see our product grading guide at the bottom of these notes. Some items may offer a warranty. This will usually be a return to base warranty and returned items must be returned in their original complete packaging.
ANY LOTS MARKED x2, x4 etc ARE MULTIPLE LOTS AND THE BID PRICE IS FOR 1 (ONE) ITEM SO THE BID PRICE WILL BE MULTIPLIED BY THE NUMBER ITEMS IN THE LOT. If you require further clarification please contact Haddon & James Auctioneers.
Whilst we allow you to bid, you have agreed that we may charge your registered card for any appropriate deposit (as per our standard terms and conditions). Should your card not support a payment, you will be blocked from bidding. DON’T BID IF YOU CAN’T PAY.
We do not accept credit or debit cards over the phone. Our preferred payment method is by Bank Transfer. Cash and chip & pin cards are accepted at the counter only (maximum £5000 cash in single transaction). We do not accept cheques or American Express. For those not local to our saleroom and unable to pay by bank transfer we will accept cash paid in to our account but subject to an additional 2%.This must be added to the invoice total as it is a charge made by the bank for accepting cash. If you don’t add this we will not progress your lots. We can also now offer a payment link using your registered debit/ credit card.
All Lots marked V are subject to 20% VAT on the Hammer Price
All Lots are subject to Buyers Premium 20% + VAT This will be increased to 25% from 5pm on the first working day after the sale concludes (late payers premium) for bills are not settled on time. The full amount will be charged to the registered card after this deadline has expired unless we are notified in good time of any delay. For weekend sales (Thursday / Friday / Saturday / Sunday) the payment deadline is 5pm Monday. For weekday sales the payment deadline is the following day 5pm. Invoices will be sent by email to your email address on the following days:
Saturday & Sunday sales invoices sent Monday (Sat pm for Live Sat Sale)
Monday Sales invoices sent Tuesday – payment due 5pm Wednesday
Tuesday Sales invoices sent Wednesday – payment due 5pm Thursday
Wednesday Sales invoices sent out Thursday – payment due 5pm Friday
Thursday and Friday invoices are sent Saturday – payment due 5pm Monday
All changes of delivery/collection requirements MUST be notified by 5pm the day that the invoice is sent. ALL such changes must be notified by email to invoices@haddonandjames.co.uk. Any such requests will be confirmed by return email where at all possible.
All Lots are subject to i-Bidder Premium of 3.5% + vat
Any buyers who default on payment of purchased items may be “blacklisted” and barred from all further i-bidder sales. This information may be shared with other auctioneers. Further – any payments taken as deposits on defaulted invoices will be allocated to cover costs in re-selling the items and NOT returned under any circumstances.
IF YOU CAN’T /DON’T PAY – DON’T BID!!! – We have heard all the excuses including the one about the dog / grandchild / niece/wife / bidding on the laptop! If you allow this YOU will have to pay!
Limited collections on Saturdays are available due to Live auction taking place. Whilst we would love to see you, our porters are busy and it will often be necessary to wait.
Pro- forma invoices will be issued before mid-day on the next working day after the completion of the sale.(see above for further clarification) Buyers MUST check their email and spam / junk folders if the email is not received. If not received, you must email us immediately stating ‘’INVOICE NOT RECEIVED’’ in the subject line to enquiries@haddonandjames.co.uk . Please do not phone as the phone lines are very busy. Orders will be despatched in the order payments are received. Therefore those who pay early will get priority.
Once paid, we can issue a paid invoice on request by email to enquiries@haddonandjames.co.uk
DO NOT BID UNLESS YOU CAN PAY BY ONE OF THESE METHODS WITHIN THE PRESCRIBED TIMESCALES. Non payers will be blocked from future bidding. Items not collected will be placed in storage and charged as per our daily storage rate. If you do not pay and we charge your card, the goods will not be dispatched until you have emailed confirming your details. Storage costs £1 per day for small items and £5 per day for large items. We do not do ‘’free storage’’.
Packing and Shipping policy
We will usually include packing and shipping on your invoice unless you are local or overseas. Should you not require packing & shipping and are planning to collect items personally, we will remove this from your invoice when you collect your lots within the prescribed timeframe.
We do not allow other couriers to collect from us due to the huge volume of packages being sent.
Any other couriers arriving without specific arrangements will be turned away.
We CANNOT ship widescreen TVs, Liquids, China, Pictures & Paintings and certain other fragile items. Buyers will need to make their own arrangements for these.
Shipping to a UK Destination with a Valid Postcode
Items weighing under 2kgs - from £8
Items weighing between 2kgs and 10kgs - from £10
Larger items over 10kgs up to 20kgs - from £15 (insured for loss not damage sent by Interlink Express Or UK mail) Standard conditions limit liability to a maximum cover per consignment of £10 per kilo with an excess of £50. Exclusions apply and some goods travel at own risk*All fragile items are shipped at purchasers risk, this includes all glass, china, pictures, tv’s and similar . We will not ship widescreen tv’s on their own , these must be personally collected.
If you have included a mobile phone number on your registration, we will pass this on to Interlink Or UK Mail and the driver will send you a text to advise you when the item is collected and on it’s way to you also an approximate delivery time on the delivery day. If you are not in when delivery is attempted, the shipment will return to the local depot for you to collect or re- arrange delivery.
Shipments will generally be packed and dispatched in the order in which they are paid
Larger Shipping items we can arrange ie pallets via a pallet network. Pallets can be packed and shipped from £60 and those to private addresses will be sent on a 3 day delivery service to allow the pallet company to phone to arrange delivery. Deliveries to companies will be next day.
If no-one is available to receive your pallet, it will be re-scheduled and will be charged a re-delivery fee.
ALL ITEMS REQUIRE A SIGNATURE ON RECEIPT
International
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED
Small Items weighing under 2kgs- from £15 (insured for loss but not damage in the post) Packed parcel dimensions not to exceed 30x30x30cms sent by Royal Mail International Signed For
Items weighing over 2kgs- from £35 (insured for loss but not damage in the post sent by Royal mail Global Priority)
International shipping and offshore destinations including Isle of Man, Isle of White.
We are now able to offer UK offshore shipping using Interlink Express but at a higher rate than on the mainland.
We are also now able to offer limited international shipping using Interparcel or Interlink International and or UK mail and the price will be quoted after the items are packed and the purchase invoice has been paid.
Packing cost £5 per item or group of small items. If we are unable to offer packing, we will put you in touch with MBE who offer this service combined with shipping.
Please note all costs plus vat at the current rate.
Under no circumstances will we allow couriers to collect from us. This is for obvious security reasons.
Please remember that all lots are at the risk of the Purchaser from the time of the fall of the hammer. Should purchasers require specialist packing for shipping please contact us for advice.
Product Grading Guide (NOTE: V denotes that VAT is payable)
New Grade This will include all Brand new stock, usually with factory or warehouse seal in-tact if appropriate. It can be expected to be in full working order. Sometimes these items may have a supplier or manufacturer warranty.
A Grade This will include Brand new items, obsolete stock, end of range, Clearance stock manufacturer refurbished (graded) etc where the condition can be regarded as New/ As new /Unused and is usually (but not always) within the original packaging. The original packaging may or may not be complete with a factory seal intact. It can be expected to be in full working order. Minor imperfections which will not affect the overall performance of the item may be present. Sometimes these items will have a supplier or manufacturer warranty.
B Grade This will include new and factory refurbished stock (Graded). Items may be in original box or generic box. Items will usually be complete and with accessories although minor parts or accessories may not be present. These items will be expected to be in working order but may have blemishes or cosmetic marks not affecting their overall performance. Sometimes these items may have a supplier or manufacturer warranty.
C Grade This will include items both new or showing signs of use. Items may or may not be in original packaging or the packaging may be missing. Accessories may be present or missing and the items may have cosmetic marks. Minor parts may not be present but generally the item will be functional albeit that some work may be required to it. Generally these items can be used but may benefit from refurbishment. This may include customer return items
D Grade This will include both functional and non- functional items. Accessories may or may not be present and packaging may or may not be present. Generally these items will require refurbishment and the quality may be as high as categories A, B and C. Items will generally be useable but may require further parts or accessories.
U Grade This category will include unchecked Customer returns, Lost and Found property, Seized Property, House clearance effects, New, Second hand and otherwise used or damaged items, incomplete items, salvage stock (for spares/ repairs). Sometimes these items may be in perfect condition but are un-checked.
The above is only a guide to what condition items may be expected to be in. It is not a guarantee that any item will match exactly the criteria above and all purchasers are advised to fully inspect items prior to bidding.
This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy tells you information about us and the legal terms and conditions ("Terms") on which we sell any of the items ("Items") listed on our website ("our site") to you.
These Terms will apply to any contract between us for the sale of Items to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before bidding on any Items from our site. Please note that before placing a bid you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to bid on any Items from our site.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 9. Every time you wish to order Items, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSES 6.2 (MULTIPLE ITEMS) AND 15 (OUR LIABILITY TO YOU).
1.1 We operate the website www.haddonandjames.co.uk. We are Haddon & James Limited, a company registered in England and Wales under company number 02966302. Our registered office and main trading address is Hertfordshire Auctions, Porters Wood Industrial Estate, Valley Road St Albans, Hertfordshire AL3 6PQ. Our VAT number is 640242086. We also hold sales via 3rd party sales platforms, including Bidspotter, I-Bidder and Easy Live.
1.2 We are a commercial auction company governed by the Auctions (Bidding Agreements) Acts 1927 and 1969, as may be amended or replaced from time to time. In particular:
1.2.1 all sales are made on a ‘wholesale’ basis and are not ‘retail’ sales, meaning all transactions are made strictly as business-to-business sales only;
1.2.2 we specialise in stock clearance and all Items are deemed to be sold ‘second hand’, regardless of whether they are ‘new’ or ‘as new’. Please see our grading system for further information:
1.2.3 we do not accept returned Items , except in accordance with clause 12.6 or in exceptional circumstances if we agree to do so in our sole discretion; and
1.2.4 consumers are not eligible to purchase Items from us and no consumer protection legislation is applicable to our auction sales.
1.3 Contacting us. You may contact us by telephoning our customer service team at 01727 846090 or by e-mailing us at enquiries@haddonandjames.co.uk. If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 17.
2.1 The images of the Items on our site are for illustrative purposes only. Please note that lots for sale may contain multiple Items and this may not be reflected in the images of the Items. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Items. Your Items may vary slightly from those images.
2.2 We make every effort to be as accurate as possible with all sizes, weights, capacities, dimensions and measurements indicated on our site. Your Items may vary slightly.
2.3 The packaging of the Items may vary from that shown on images on our site.
Your use of our site is governed by our Terms of Website Use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.
We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
5.1 You confirm that:
5.1.1 you have authority to bind any business on whose behalf you use our site to purchase Items; and
5.1.2 you are not a consumer for the purposes of any consumer protection legislation, nor shall you hold yourself to be a consumer at any time.
5.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
5.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
5.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.
6.1 Before you can buy Items through our auction bidding process, you must first register with us. We reserve the right to refuse any sale to you if you have not registered with us first. Upon registration:
6.1.1 you agree to adhere to these Terms and any document referred to within them, as amended from time to time;
6.1.2 you agree to pay a deposit of £50 or other such amount as we may reasonably determine from sale to sale. Should you choose to use a credit card for payment of the deposit, then a 2.5% card fee will be applied to the transaction, which is non-returnable;
6.1.3 you agree that we are irrevocably authorised at all times whilst you remain registered with us to charge your credit or debit card without notice to you in order to maintain a minimum level of deposit up to 50% of your total bidding value, which may be subject to a higher limit depending on factors including, but not limited to, your bidding history and the value of any lot for the sale of Items that you are, or you intend to, bid upon; and
6.1.4 you agree not to place any bid that you do not have sufficient funds to purchase and acknowledge that, if your bid is successful at auction in securing an Item, we reserve the right not to accept your bid as constituting an offer to place an order if your minimum deposit has not been maintained due to your acts or omissions.
You agree that the requirements of this clause 6.1 are reasonable and will be enforceable by us as a method of maintaining adequate protection in respect of any payment made or due by you to us.
6.2 Once you have registered with us, our registration pages will guide you through the steps you need to take to bid upon an Item with us. Our bidding process allows you to check and amend any errors before submitting your bid to us. Please take the time to read and check your bid at each page of the bidding process. Important information, many of our lots for sale include multiple Items (for example, a lot marked x2 contains two Items, a lot marked x 4 contains four Items or so forth). Therefore, if you successfully secure the purchase of such a lot, your bid will be multiplied by the relevant number of Items and the obligation is on you to ensure that you check how many Items are included within a lot when placing a bid to avoid over-purchasing an Item. No refund will be permissible in the event that you, by your bidding actions, commit to over-purchase an Item. If you require any further clarification, please contact us.
6.3 After you place a bid, this does not mean that your bid has been accepted nor that your bid is a successful order of the Items you bid upon. Our acceptance of your bid and, if your bid is successful in securing the purchase of any Item, your order will take place as described in clause 6.4.
6.4 At the end of an auction held by us:
6.4.1 the highest bidder will normally be the successful purchaser, save that occasionally highest bids will be removed if the bidder cannot be contacted, is in our reasonable opinion unlikely to pay on time or a dispute arises;
6.4.2 acceptance of the final highest bid is subject to our approval and, if applicable, the approval of the vendor who placed the Item for sale (including, but not limited to, failure to meet any reserve price);
6.4.3 if you placed the final highest bid ("Order"), we will confirm our acceptance to you by sending you an e-mail that confirms your offer to purchase the Items ("Confirmation"), which may be subject to us having sufficient stock available to complete your Order. The Contract between us will only be formed when we send you the Confirmation; and
6.4.4 if you did not place the final highest bid, your offer to purchase the Items shall not be progressed further, unless your bid becomes the final highest bid as a result of the application of this clause 6.4.
6.5 Any dispute regarding the bidding process will be determined by the relevant auctioneer in his or her sole discretion and such determination will be final and binding. The auctioneer may choose to repeat the auction.
6.6 If we are unable to supply you with an Item, for example because that Item has sold out or is no longer available or because of an error in the price on our site as referred to in clause 12.5, we will inform you of this by e-mail and we will not process your purchase. If you have already paid for the Items, we will refund you the full amount including any delivery costs charged as soon as possible.
7.1 Our auctions are provided via third party platforms. Such providers may be changed from time to time.
7.2 You confirm to us that you will adhere to the terms and conditions and other relevant policies of such third party platform providers to the extent necessary to use these platforms. In the event of an inconsistency with these Terms, the provisions of these Terms will prevail.
7.3 Please note that these platforms will make your bidding and payment history, both with us and other auction companies, available to all of the commercial auction companies using the platform. This may include information on any default on payment made by you. We reserve the right to review this information from time to time and it may affect your ongoing registration with us. If necessary, you may be prevented from bidding in future auctions. For further information, we recommend that you refer to the terms and conditions of the relevant platform host.
8.1 Risk in Items shall pass to you when we sent you Confirmation of your Order.
8.2 We recommend that you maintain insurance in force with a reputable insurance company for an amount not less than the price you have, or are due to, pay for the Items from the time risk in the Items passes to you. Items may be kept at our trading address or elsewhere.
8.3 Title to Items shall not pass to you until we receive payment from you in full (in cash or cleared funds) for the Items set out in the relevant Order. Title shall pass as the time of payment.
9.1 We amend these Terms from time to time.
9.2 Every time you place a successful bid that leads to an Order from us, the Terms in force at the time of your Order will apply to the Contract between you and us.
9.3 We may revise these Terms as they apply to your Order from time to time to reflect changes in relevant laws and regulatory requirements.
9.4 If we have to revise these Terms as they apply to your Order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Items or just the Items you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Items you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
10.1 Following receipt of payment for of an Order, we or our third party transport provider will contact you with an estimated delivery date. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 16 for our responsibilities when this happens.
10.2 If no one is available at your address to take delivery, our courier will usually leave a note to say delivery can be re-scheduled by contacting them direct. If you fail to contact them to rearrange delivery or collection from their depot, the Items will be returned to our premises, in which case, please contact us to rearrange delivery. All Items returned to our premises will accrue storage charges in accordance with clause 12.2 and our reasonable costs of re-delivery.
10.3 Delivery of an Order shall be completed when we deliver the Items to the address you gave us. Should you require a different delivery address, a £10 administrative charge will be applied to your Order and you must notify us of the change immediately prior to, and no later than, payment of your Order.
10.4 You may collect an Order from our trading address (as set out in clause 1.1) in person upon presenting valid proof of identification. Under no circumstances can Items be collected by a person who is not the holder of the credit or debit card used to make payment (including, for example, a courier instructed by you). Please contact us by e-mail to arrange a suitable date and time, but in any case we cannot guarantee that you will not have to wait during peak or other busy times.
10.5 If you wish to change your delivery or collection requirements, we ask that you contact us by e-mail to invoices@haddonandjames.co.uk. We cannot guarantee that your requested change will be made, but we will do what we reasonably can to assist you.
10.6 Some Items may be fragile (for example, widescreen TVs, liquids, china and painting) and we cannot deliver these to you. Collection of such Items must be made by you and you must make us aware of such arrangements in accordance with clause 10.4.
10.7 You own the Items once we have received payment in full, including all applicable delivery charges.
11.1 We deliver to most countries ("International Delivery Destinations"). However there are restrictions on some Items for certain International Delivery Destinations, so please contact us by e-mail before ordering Items.
11.2 If you require Items to be delivered to one of the International Delivery Destinations:
11.2.1 your Order must be paid for in full before we can provide you with a quotation for delivery; and
11.2.2 your Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
11.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
11.4 You must comply with all applicable laws and regulations of the country for which the Items are destined. We will not be liable or responsible if you break any such law.
12.1 The price of Items will be:
12.1.1 the final highest bid placed by the close of the auction for that Item;
12.1.2 an additional buyer’s premium calculated at:
(a) 20% of the final highest bid if payment in full is made on or before 5pm on the next working day after the day of the auction sale (minimum £1); or
(b) 20% of the final highest bid (plus a late payment surcharge of 5% of the final highest bid) if payment in full is made after 5pm on the next working day after the day of the auction sale (minimum £1); and
12.1.3 the fees of our third party platform providers calculated at:
(a) in the case of iBidder, 3.5% of the final highest bid;
(b) in the case of Bid Spotter, 3.5% of the final highest bid; and
(c) in the case of Easy Live, £3 payable in advance or, if applicable, 3% of the final highest bid.
12.2 We reserve the right to:
12.2.1 charge you a reasonable storage fee calculated on a daily basis from the time that risk passes to you under clause 8.1 until actual delivery or collection in accordance with clause 10. This is currently £5 per day for large items and £1 per day for all other items; and
12.2.2 resell or otherwise dispose of part or all of the Items if, after two months in storage, you have failed to collect or take delivery of the Items . After deducting our reasonable storage and selling costs, we will account to you for any excess over the price of the Items or charge you for any shortfall below the price of the Items.
12.3 We take all reasonable care to ensure that any estimated value attributed to an Item is correct at the time when the relevant information was entered onto the system. However, you are responsible for verifying and checking such information, which is provided by us in good faith to be used simply as a guide.
12.4 The price of an Item excludes VAT, which will be added (where applicable) at the applicable current rate chargeable in theUK for the time being. However, if the rate of VAT changes between the date of your Order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Items in full before the change in VAT takes effect.
12.5 If we mistakenly accept and process your Order where the price is an obvious and unmistakeable error, and could reasonably have been recognised by you as such, we may cancel your purchase and refund you any sums you have paid.
12.6 In the event that you suspect any Item you have collected or taken delivery of is a deliberate forgery, you must follow the process below:
12.6.1 you must notify us immediately of your suspicions and such notice must be received by us no later than 7 days after the auction sale;
12.6.2 within 14 days of serving such notice, you must return the Item(s) to us with evidence capable of satisfying us that the Item(s) is a deliberate forgery. For the avoidance of doubt, the burden of proof will be on you to show the Item(s) is a forgery; and
12.6.3 if we are satisfied that the Item(s) is a forgery, we will rescind the sale and refund you the price paid for the Item(s), save that in the event you did not notify us of your suspicions in sufficient time for us to prevent payment for the Item(s) being passed to the vendor of the Item(s), we cannot refund you the price paid for the Item(s) and we shall have no further liability to you. We will nevertheless offer reasonable assistance to you in respect of any claim you wish to bring against the vendor of the Item(s).
13.1 We offer a variety of ways to pay including most credit cards, bank transfer and online payment link for debit and credit cards. There are some credit cards, for instance Amex, that we do not accept.
13.2 Bank surcharges may apply to your chosen method of payment.
13.3 Payment for Items and all applicable delivery charges is in advance. You agree that we may charge the credit or debit card that you have registered with us in payment of any invoice that we issue to you (usually after 5pm on the second working day following the day of the auction sale).
14.1 Some of the Items we sell to you come with a manufacturer’s and/or supplier’s guarantee and/or warranty. For details of the applicable terms and conditions, please refer to the manufacturer’s and/or supplier’s guarantee and/or warranty provided with the Items. Please note:
14.1.1 in the event of a manufacturer’s guarantee or warranty, you will be responsible for dealing with the manufacturer directly. In respect of returned Items, you will be responsible for delivery of the Items to the manufacturer and any costs of delivery or associated costs, unless the manufacturer agrees that it shall be responsible for such costs;
14.1.2 in the event of a supplier’s guarantee or warranty, you will be responsible, in respect of returned Items, for delivery to our premises (as set out in clause 1.1). You will be responsible for the cost of delivery and other associated costs, unless the supplier agrees that it shall be responsible for such costs; and
14.1.3 all Items returned pursuant to this clause 14.1 must be returned with original packaging that is complete and intact.
14.2 As a ‘wholesale’ business:
14.2.1 we do warrant nor guarantee any Items;
14.2.2 all Items are sold ‘second hand’ or ‘as is’ and we therefore encourage you to fully inspect any Item before you place a bid on it; and
14.2.3 where an issue is brought to our attention by you or anyone else in relation to an Item, we will use reasonable endeavours to bring this to the attention of all potential bidders (for example, that an Item is faulty, damaged or not working).
15.1 We only supply the Items for use by your business.
15.2 Nothing in these Terms limits or excludes our liability for:
15.2.1 death or personal injury caused by our negligence;
15.2.2 fraud or fraudulent misrepresentation by us; or
15.2.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).
15.3 Subject to clause 15.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
15.3.1 any loss of profits, sales, business, or revenue;
15.3.2 loss or corruption of data, information or software;
15.3.3 loss of business opportunity;
15.3.4 loss of anticipated savings;
15.3.5 loss of goodwill; or
15.3.6 any indirect or consequential loss.
15.4 Subject to clause 15.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed [£[AMOUNT] OR [PERCENT]% of the price of the Items].
15.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Items. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Items are suitable for your purposes.
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 16.2.
16.2 An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
16.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
16.3.1 we will contact you as soon as reasonably possible to notify you; and
16.3.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Items to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
17.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
17.2 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.
17.3 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.
17.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
17.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
18.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
18.6 A Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law ofEngland.
18.7 We both irrevocably agree that the courts ofEngland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).
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General delivery information available from the auctioneer
Delivery of Won Lots: PLEASE SEE 'IMPORTANT INFORMATION' for details of updates we have made to our delivery & collection services due to the coronavirus pandemic.
PLEASE NOTE: Some auctioned items are held off-site and must first be delivered to our premises by a third party before they are available for delivery. Lead times, where applicable, are provided in the Lot description (except for all Garden Buildings and Hot Tubs, These are detailed within the Lot under description – see section 3).
1. Some items can usually be packed and shipped to arrive next day upon receipt of payment. This includes items which are available from stocks we hold on site. For such items, applicable delivery costs are automatically added to your invoice. Please note that we can only ship once payment is received.
Shipping smaller items to a UK Destination via DPD - the following prices should be taken as a guide only:
Items weighing under 2kg - from £8.50;
Items between 2kg and 10kg - from £10;
Items over 10kg and up to 20kg - from £15 (insured for loss, not damage).
Standard terms & conditions limit liability to a maximum cover per consignment of £10 per kilo with an excess of £50. Exclusions apply.
PLEASE NOTE the above prices do not include shipment of TVs, monitors, or other large and/or fragile items. We will only ship these items via courier if the buyer is willing to accept responsibility for the item in transit.
If you have included a mobile phone number on your registration, we will give this to the courier company and the driver will text you to advise an approximate delivery time on the day of delivery. If you are not in when delivery is attempted, the shipment will return to the local depot for you to collect or re-arrange delivery.
2. Larger items are usually shipped by pallet @ from £80 + VAT per pallet, subject to delivery destination.
(Please note: pallets can only be delivered to kerbside, so please ensure you have someone available to help carry the goods at the delivery address)
This includes TVs, monitors, garden furniture, tool chests, large/heavy items such as generators, white goods and quad bikes, and large mixed consignments of stock.
It is possible to send TVs over 49” in size via courier, but this is done at the buyer's risk. General stock is sent with a weight-based insurance, whilst TVs are sent with extra insurance because of their increased value. Typically, pallets take 3-6 days to arrive from receipt of payment, except where there is a different lead time stated.
3. Garden buildings & hot tubs
These are shipped from overseas. The delivery timescale is subject to variation according to volume of orders and is currently described on the Lots and description.
Factors which may lead to a delay in timescales include adverse weather conditions, public holidays, delays outside of our control (Such as Transport issues, Manufacturing delays and Material shortage)
When you purchase a garden building/hot tub, you will see on your invoice that it says ‘Contact us for shipping quote’. We can provide a quote for delivery of these items. Buyers will receive a separate email detailing the information needed to request a quote. Buyers can alternatively arrange collection from our premises. We can let you know the full dimensions of your cabin to enable safe offloading.
It is possible to collect some smaller cabins by van, but this is at the buyer's risk, and requires unpacking of the cabin from its pallet and removal of the packaging from our site.
If it's not possible to arrange delivery direct to the buyer, or the buyer is arranging collection, the shipment will come to our premises and we will advise buyers when the goods have arrived with us.
STOP…. … READ THIS BEFORE YOU BID
We are a Commercial Auction Company specialising in Stock Clearance. The vast majority of our lots are ‘’new’’ or ‘’as new’’ and are graded using our grading system. Stock is sold for a variety of reasons: change of packaging, discontinued, end of range, seized, bankrupt, re-possessed, new model, etc etc. However some items are not new as we receive items from Police Forces, Estates in Probate, Bailiffs, Private Clients etc etc. We do not usually accept customer return items as there are many other auctions that sell this grade of product. Most of our buyers are buying to sell on or in the course of their business. We are not a retail company. All sales are outside of all consumer legislation. If you do not have the funds to pay for lots that you bid on we respectfully ask that you take your custom elsewhere.
IF YOUR CARD WILL NOT SUPPORT A DEPOSIT DO NOT BID. THIS IS NORMALLY A MINIMUM £50, BUT THIS WILL VARY DEPENDING ON THE SIZE OF YOUR BILL. THIS IS A B2B TRADE PUBLIC AUCTION .
"NO DEPOSIT" AUCTIONS. WE RESERVE THE RIGHT TO CHARGE A DEPOSIT IF YOU HAVE PREVIOUSLY BEEN BLOCKED BY ANOTHER AUCTION TO PROTECT GENUINE BUYERS AGAINST BIDDERS WHO DO NOT PAY.
If you need to contact us please email enquiries@haddonandjames.co.uk quoting your invoice number and bidding number, emails without this are unlikely to be answered. Please do not phone as the phone lines are very busy.
All lots may be viewed on Saturdays at our saleroom for week-end sales and by appointment on the day of sale for week-day sales.
All lots are sold as seen and carry no warranty or guarantee whatsoever. You are expected to have viewed all lots and they are sold as-is. Sometimes we may use stock images and the actual item may differ from the image. Please see our product grading guide at the bottom of these notes. Some items may offer a warranty. This will usually be a return to base warranty and returned items must be returned in their original complete packaging.
ANY LOTS MARKED x2, x4 etc ARE MULTIPLE LOTS AND THE BID PRICE IS FOR 1 (ONE) ITEM SO THE BID PRICE WILL BE MULTIPLIED BY THE NUMBER ITEMS IN THE LOT. If you require further clarification please contact Haddon & James Auctioneers.
Whilst we allow you to bid, you have agreed that we may charge your registered card for any appropriate deposit (as per our standard terms and conditions). Should your card not support a payment, you will be blocked from bidding. DON’T BID IF YOU CAN’T PAY.
We do not accept credit or debit cards over the phone. Our preferred payment method is by Bank Transfer. Cash and chip & pin cards are accepted at the counter only (maximum £5000 cash in single transaction). We do not accept cheques or American Express. For those not local to our saleroom and unable to pay by bank transfer we will accept cash paid in to our account but subject to an additional 2%.This must be added to the invoice total as it is a charge made by the bank for accepting cash. If you don’t add this we will not progress your lots. We can also now offer a payment link using your registered debit/ credit card.
All Lots marked V are subject to 20% VAT on the Hammer Price
All Lots are subject to Buyers Premium 20% + VAT This will be increased to 25% from 5pm on the first working day after the sale concludes (late payers premium) for bills are not settled on time. The full amount will be charged to the registered card after this deadline has expired unless we are notified in good time of any delay. For weekend sales (Thursday / Friday / Saturday / Sunday) the payment deadline is 5pm Monday. For weekday sales the payment deadline is the following day 5pm. Invoices will be sent by email to your email address on the following days:
Saturday & Sunday sales invoices sent Monday (Sat pm for Live Sat Sale)
Monday Sales invoices sent Tuesday – payment due 5pm Wednesday
Tuesday Sales invoices sent Wednesday – payment due 5pm Thursday
Wednesday Sales invoices sent out Thursday – payment due 5pm Friday
Thursday and Friday invoices are sent Saturday – payment due 5pm Monday
All changes of delivery/collection requirements MUST be notified by 5pm the day that the invoice is sent. ALL such changes must be notified by email to invoices@haddonandjames.co.uk. Any such requests will be confirmed by return email where at all possible.
All Lots are subject to i-Bidder Premium of 3.5% + vat
Any buyers who default on payment of purchased items may be “blacklisted” and barred from all further i-bidder sales. This information may be shared with other auctioneers. Further – any payments taken as deposits on defaulted invoices will be allocated to cover costs in re-selling the items and NOT returned under any circumstances.
IF YOU CAN’T /DON’T PAY – DON’T BID!!! – We have heard all the excuses including the one about the dog / grandchild / niece/wife / bidding on the laptop! If you allow this YOU will have to pay!
Limited collections on Saturdays are available due to Live auction taking place. Whilst we would love to see you, our porters are busy and it will often be necessary to wait.
Pro- forma invoices will be issued before mid-day on the next working day after the completion of the sale.(see above for further clarification) Buyers MUST check their email and spam / junk folders if the email is not received. If not received, you must email us immediately stating ‘’INVOICE NOT RECEIVED’’ in the subject line to enquiries@haddonandjames.co.uk . Please do not phone as the phone lines are very busy. Orders will be despatched in the order payments are received. Therefore those who pay early will get priority.
Once paid, we can issue a paid invoice on request by email to enquiries@haddonandjames.co.uk
DO NOT BID UNLESS YOU CAN PAY BY ONE OF THESE METHODS WITHIN THE PRESCRIBED TIMESCALES. Non payers will be blocked from future bidding. Items not collected will be placed in storage and charged as per our daily storage rate. If you do not pay and we charge your card, the goods will not be dispatched until you have emailed confirming your details. Storage costs £1 per day for small items and £5 per day for large items. We do not do ‘’free storage’’.
Packing and Shipping policy
We will usually include packing and shipping on your invoice unless you are local or overseas. Should you not require packing & shipping and are planning to collect items personally, we will remove this from your invoice when you collect your lots within the prescribed timeframe.
We do not allow other couriers to collect from us due to the huge volume of packages being sent.
Any other couriers arriving without specific arrangements will be turned away.
We CANNOT ship widescreen TVs, Liquids, China, Pictures & Paintings and certain other fragile items. Buyers will need to make their own arrangements for these.
Shipping to a UK Destination with a Valid Postcode
Items weighing under 2kgs - from £8
Items weighing between 2kgs and 10kgs - from £10
Larger items over 10kgs up to 20kgs - from £15 (insured for loss not damage sent by Interlink Express Or UK mail) Standard conditions limit liability to a maximum cover per consignment of £10 per kilo with an excess of £50. Exclusions apply and some goods travel at own risk*All fragile items are shipped at purchasers risk, this includes all glass, china, pictures, tv’s and similar . We will not ship widescreen tv’s on their own , these must be personally collected.
If you have included a mobile phone number on your registration, we will pass this on to Interlink Or UK Mail and the driver will send you a text to advise you when the item is collected and on it’s way to you also an approximate delivery time on the delivery day. If you are not in when delivery is attempted, the shipment will return to the local depot for you to collect or re- arrange delivery.
Shipments will generally be packed and dispatched in the order in which they are paid
Larger Shipping items we can arrange ie pallets via a pallet network. Pallets can be packed and shipped from £60 and those to private addresses will be sent on a 3 day delivery service to allow the pallet company to phone to arrange delivery. Deliveries to companies will be next day.
If no-one is available to receive your pallet, it will be re-scheduled and will be charged a re-delivery fee.
ALL ITEMS REQUIRE A SIGNATURE ON RECEIPT
International
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED
Small Items weighing under 2kgs- from £15 (insured for loss but not damage in the post) Packed parcel dimensions not to exceed 30x30x30cms sent by Royal Mail International Signed For
Items weighing over 2kgs- from £35 (insured for loss but not damage in the post sent by Royal mail Global Priority)
International shipping and offshore destinations including Isle of Man, Isle of White.
We are now able to offer UK offshore shipping using Interlink Express but at a higher rate than on the mainland.
We are also now able to offer limited international shipping using Interparcel or Interlink International and or UK mail and the price will be quoted after the items are packed and the purchase invoice has been paid.
Packing cost £5 per item or group of small items. If we are unable to offer packing, we will put you in touch with MBE who offer this service combined with shipping.
Please note all costs plus vat at the current rate.
Under no circumstances will we allow couriers to collect from us. This is for obvious security reasons.
Please remember that all lots are at the risk of the Purchaser from the time of the fall of the hammer. Should purchasers require specialist packing for shipping please contact us for advice.
Product Grading Guide (NOTE: V denotes that VAT is payable)
New Grade This will include all Brand new stock, usually with factory or warehouse seal in-tact if appropriate. It can be expected to be in full working order. Sometimes these items may have a supplier or manufacturer warranty.
A Grade This will include Brand new items, obsolete stock, end of range, Clearance stock manufacturer refurbished (graded) etc where the condition can be regarded as New/ As new /Unused and is usually (but not always) within the original packaging. The original packaging may or may not be complete with a factory seal intact. It can be expected to be in full working order. Minor imperfections which will not affect the overall performance of the item may be present. Sometimes these items will have a supplier or manufacturer warranty.
B Grade This will include new and factory refurbished stock (Graded). Items may be in original box or generic box. Items will usually be complete and with accessories although minor parts or accessories may not be present. These items will be expected to be in working order but may have blemishes or cosmetic marks not affecting their overall performance. Sometimes these items may have a supplier or manufacturer warranty.
C Grade This will include items both new or showing signs of use. Items may or may not be in original packaging or the packaging may be missing. Accessories may be present or missing and the items may have cosmetic marks. Minor parts may not be present but generally the item will be functional albeit that some work may be required to it. Generally these items can be used but may benefit from refurbishment. This may include customer return items
D Grade This will include both functional and non- functional items. Accessories may or may not be present and packaging may or may not be present. Generally these items will require refurbishment and the quality may be as high as categories A, B and C. Items will generally be useable but may require further parts or accessories.
U Grade This category will include unchecked Customer returns, Lost and Found property, Seized Property, House clearance effects, New, Second hand and otherwise used or damaged items, incomplete items, salvage stock (for spares/ repairs). Sometimes these items may be in perfect condition but are un-checked.
The above is only a guide to what condition items may be expected to be in. It is not a guarantee that any item will match exactly the criteria above and all purchasers are advised to fully inspect items prior to bidding.
This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy tells you information about us and the legal terms and conditions ("Terms") on which we sell any of the items ("Items") listed on our website ("our site") to you.
These Terms will apply to any contract between us for the sale of Items to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before bidding on any Items from our site. Please note that before placing a bid you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to bid on any Items from our site.
You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 9. Every time you wish to order Items, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
YOUR ATTENTION IS DRAWN IN PARTICULAR TO THE PROVISIONS OF CLAUSES 6.2 (MULTIPLE ITEMS) AND 15 (OUR LIABILITY TO YOU).
1.1 We operate the website www.haddonandjames.co.uk. We are Haddon & James Limited, a company registered in England and Wales under company number 02966302. Our registered office and main trading address is Hertfordshire Auctions, Porters Wood Industrial Estate, Valley Road St Albans, Hertfordshire AL3 6PQ. Our VAT number is 640242086. We also hold sales via 3rd party sales platforms, including Bidspotter, I-Bidder and Easy Live.
1.2 We are a commercial auction company governed by the Auctions (Bidding Agreements) Acts 1927 and 1969, as may be amended or replaced from time to time. In particular:
1.2.1 all sales are made on a ‘wholesale’ basis and are not ‘retail’ sales, meaning all transactions are made strictly as business-to-business sales only;
1.2.2 we specialise in stock clearance and all Items are deemed to be sold ‘second hand’, regardless of whether they are ‘new’ or ‘as new’. Please see our grading system for further information:
1.2.3 we do not accept returned Items , except in accordance with clause 12.6 or in exceptional circumstances if we agree to do so in our sole discretion; and
1.2.4 consumers are not eligible to purchase Items from us and no consumer protection legislation is applicable to our auction sales.
1.3 Contacting us. You may contact us by telephoning our customer service team at 01727 846090 or by e-mailing us at enquiries@haddonandjames.co.uk. If you wish to give us formal notice of any matter in accordance with these Terms, please see clause 17.
2.1 The images of the Items on our site are for illustrative purposes only. Please note that lots for sale may contain multiple Items and this may not be reflected in the images of the Items. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Items. Your Items may vary slightly from those images.
2.2 We make every effort to be as accurate as possible with all sizes, weights, capacities, dimensions and measurements indicated on our site. Your Items may vary slightly.
2.3 The packaging of the Items may vary from that shown on images on our site.
Your use of our site is governed by our Terms of Website Use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.
We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
5.1 You confirm that:
5.1.1 you have authority to bind any business on whose behalf you use our site to purchase Items; and
5.1.2 you are not a consumer for the purposes of any consumer protection legislation, nor shall you hold yourself to be a consumer at any time.
5.2 These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
5.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
5.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.
6.1 Before you can buy Items through our auction bidding process, you must first register with us. We reserve the right to refuse any sale to you if you have not registered with us first. Upon registration:
6.1.1 you agree to adhere to these Terms and any document referred to within them, as amended from time to time;
6.1.2 you agree to pay a deposit of £50 or other such amount as we may reasonably determine from sale to sale. Should you choose to use a credit card for payment of the deposit, then a 2.5% card fee will be applied to the transaction, which is non-returnable;
6.1.3 you agree that we are irrevocably authorised at all times whilst you remain registered with us to charge your credit or debit card without notice to you in order to maintain a minimum level of deposit up to 50% of your total bidding value, which may be subject to a higher limit depending on factors including, but not limited to, your bidding history and the value of any lot for the sale of Items that you are, or you intend to, bid upon; and
6.1.4 you agree not to place any bid that you do not have sufficient funds to purchase and acknowledge that, if your bid is successful at auction in securing an Item, we reserve the right not to accept your bid as constituting an offer to place an order if your minimum deposit has not been maintained due to your acts or omissions.
You agree that the requirements of this clause 6.1 are reasonable and will be enforceable by us as a method of maintaining adequate protection in respect of any payment made or due by you to us.
6.2 Once you have registered with us, our registration pages will guide you through the steps you need to take to bid upon an Item with us. Our bidding process allows you to check and amend any errors before submitting your bid to us. Please take the time to read and check your bid at each page of the bidding process. Important information, many of our lots for sale include multiple Items (for example, a lot marked x2 contains two Items, a lot marked x 4 contains four Items or so forth). Therefore, if you successfully secure the purchase of such a lot, your bid will be multiplied by the relevant number of Items and the obligation is on you to ensure that you check how many Items are included within a lot when placing a bid to avoid over-purchasing an Item. No refund will be permissible in the event that you, by your bidding actions, commit to over-purchase an Item. If you require any further clarification, please contact us.
6.3 After you place a bid, this does not mean that your bid has been accepted nor that your bid is a successful order of the Items you bid upon. Our acceptance of your bid and, if your bid is successful in securing the purchase of any Item, your order will take place as described in clause 6.4.
6.4 At the end of an auction held by us:
6.4.1 the highest bidder will normally be the successful purchaser, save that occasionally highest bids will be removed if the bidder cannot be contacted, is in our reasonable opinion unlikely to pay on time or a dispute arises;
6.4.2 acceptance of the final highest bid is subject to our approval and, if applicable, the approval of the vendor who placed the Item for sale (including, but not limited to, failure to meet any reserve price);
6.4.3 if you placed the final highest bid ("Order"), we will confirm our acceptance to you by sending you an e-mail that confirms your offer to purchase the Items ("Confirmation"), which may be subject to us having sufficient stock available to complete your Order. The Contract between us will only be formed when we send you the Confirmation; and
6.4.4 if you did not place the final highest bid, your offer to purchase the Items shall not be progressed further, unless your bid becomes the final highest bid as a result of the application of this clause 6.4.
6.5 Any dispute regarding the bidding process will be determined by the relevant auctioneer in his or her sole discretion and such determination will be final and binding. The auctioneer may choose to repeat the auction.
6.6 If we are unable to supply you with an Item, for example because that Item has sold out or is no longer available or because of an error in the price on our site as referred to in clause 12.5, we will inform you of this by e-mail and we will not process your purchase. If you have already paid for the Items, we will refund you the full amount including any delivery costs charged as soon as possible.
7.1 Our auctions are provided via third party platforms. Such providers may be changed from time to time.
7.2 You confirm to us that you will adhere to the terms and conditions and other relevant policies of such third party platform providers to the extent necessary to use these platforms. In the event of an inconsistency with these Terms, the provisions of these Terms will prevail.
7.3 Please note that these platforms will make your bidding and payment history, both with us and other auction companies, available to all of the commercial auction companies using the platform. This may include information on any default on payment made by you. We reserve the right to review this information from time to time and it may affect your ongoing registration with us. If necessary, you may be prevented from bidding in future auctions. For further information, we recommend that you refer to the terms and conditions of the relevant platform host.
8.1 Risk in Items shall pass to you when we sent you Confirmation of your Order.
8.2 We recommend that you maintain insurance in force with a reputable insurance company for an amount not less than the price you have, or are due to, pay for the Items from the time risk in the Items passes to you. Items may be kept at our trading address or elsewhere.
8.3 Title to Items shall not pass to you until we receive payment from you in full (in cash or cleared funds) for the Items set out in the relevant Order. Title shall pass as the time of payment.
9.1 We amend these Terms from time to time.
9.2 Every time you place a successful bid that leads to an Order from us, the Terms in force at the time of your Order will apply to the Contract between you and us.
9.3 We may revise these Terms as they apply to your Order from time to time to reflect changes in relevant laws and regulatory requirements.
9.4 If we have to revise these Terms as they apply to your Order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Items or just the Items you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Items you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
10.1 Following receipt of payment for of an Order, we or our third party transport provider will contact you with an estimated delivery date. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 16 for our responsibilities when this happens.
10.2 If no one is available at your address to take delivery, our courier will usually leave a note to say delivery can be re-scheduled by contacting them direct. If you fail to contact them to rearrange delivery or collection from their depot, the Items will be returned to our premises, in which case, please contact us to rearrange delivery. All Items returned to our premises will accrue storage charges in accordance with clause 12.2 and our reasonable costs of re-delivery.
10.3 Delivery of an Order shall be completed when we deliver the Items to the address you gave us. Should you require a different delivery address, a £10 administrative charge will be applied to your Order and you must notify us of the change immediately prior to, and no later than, payment of your Order.
10.4 You may collect an Order from our trading address (as set out in clause 1.1) in person upon presenting valid proof of identification. Under no circumstances can Items be collected by a person who is not the holder of the credit or debit card used to make payment (including, for example, a courier instructed by you). Please contact us by e-mail to arrange a suitable date and time, but in any case we cannot guarantee that you will not have to wait during peak or other busy times.
10.5 If you wish to change your delivery or collection requirements, we ask that you contact us by e-mail to invoices@haddonandjames.co.uk. We cannot guarantee that your requested change will be made, but we will do what we reasonably can to assist you.
10.6 Some Items may be fragile (for example, widescreen TVs, liquids, china and painting) and we cannot deliver these to you. Collection of such Items must be made by you and you must make us aware of such arrangements in accordance with clause 10.4.
10.7 You own the Items once we have received payment in full, including all applicable delivery charges.
11.1 We deliver to most countries ("International Delivery Destinations"). However there are restrictions on some Items for certain International Delivery Destinations, so please contact us by e-mail before ordering Items.
11.2 If you require Items to be delivered to one of the International Delivery Destinations:
11.2.1 your Order must be paid for in full before we can provide you with a quotation for delivery; and
11.2.2 your Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
11.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
11.4 You must comply with all applicable laws and regulations of the country for which the Items are destined. We will not be liable or responsible if you break any such law.
12.1 The price of Items will be:
12.1.1 the final highest bid placed by the close of the auction for that Item;
12.1.2 an additional buyer’s premium calculated at:
(a) 20% of the final highest bid if payment in full is made on or before 5pm on the next working day after the day of the auction sale (minimum £1); or
(b) 20% of the final highest bid (plus a late payment surcharge of 5% of the final highest bid) if payment in full is made after 5pm on the next working day after the day of the auction sale (minimum £1); and
12.1.3 the fees of our third party platform providers calculated at:
(a) in the case of iBidder, 3.5% of the final highest bid;
(b) in the case of Bid Spotter, 3.5% of the final highest bid; and
(c) in the case of Easy Live, £3 payable in advance or, if applicable, 3% of the final highest bid.
12.2 We reserve the right to:
12.2.1 charge you a reasonable storage fee calculated on a daily basis from the time that risk passes to you under clause 8.1 until actual delivery or collection in accordance with clause 10. This is currently £5 per day for large items and £1 per day for all other items; and
12.2.2 resell or otherwise dispose of part or all of the Items if, after two months in storage, you have failed to collect or take delivery of the Items . After deducting our reasonable storage and selling costs, we will account to you for any excess over the price of the Items or charge you for any shortfall below the price of the Items.
12.3 We take all reasonable care to ensure that any estimated value attributed to an Item is correct at the time when the relevant information was entered onto the system. However, you are responsible for verifying and checking such information, which is provided by us in good faith to be used simply as a guide.
12.4 The price of an Item excludes VAT, which will be added (where applicable) at the applicable current rate chargeable in theUK for the time being. However, if the rate of VAT changes between the date of your Order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Items in full before the change in VAT takes effect.
12.5 If we mistakenly accept and process your Order where the price is an obvious and unmistakeable error, and could reasonably have been recognised by you as such, we may cancel your purchase and refund you any sums you have paid.
12.6 In the event that you suspect any Item you have collected or taken delivery of is a deliberate forgery, you must follow the process below:
12.6.1 you must notify us immediately of your suspicions and such notice must be received by us no later than 7 days after the auction sale;
12.6.2 within 14 days of serving such notice, you must return the Item(s) to us with evidence capable of satisfying us that the Item(s) is a deliberate forgery. For the avoidance of doubt, the burden of proof will be on you to show the Item(s) is a forgery; and
12.6.3 if we are satisfied that the Item(s) is a forgery, we will rescind the sale and refund you the price paid for the Item(s), save that in the event you did not notify us of your suspicions in sufficient time for us to prevent payment for the Item(s) being passed to the vendor of the Item(s), we cannot refund you the price paid for the Item(s) and we shall have no further liability to you. We will nevertheless offer reasonable assistance to you in respect of any claim you wish to bring against the vendor of the Item(s).
13.1 We offer a variety of ways to pay including most credit cards, bank transfer and online payment link for debit and credit cards. There are some credit cards, for instance Amex, that we do not accept.
13.2 Bank surcharges may apply to your chosen method of payment.
13.3 Payment for Items and all applicable delivery charges is in advance. You agree that we may charge the credit or debit card that you have registered with us in payment of any invoice that we issue to you (usually after 5pm on the second working day following the day of the auction sale).
14.1 Some of the Items we sell to you come with a manufacturer’s and/or supplier’s guarantee and/or warranty. For details of the applicable terms and conditions, please refer to the manufacturer’s and/or supplier’s guarantee and/or warranty provided with the Items. Please note:
14.1.1 in the event of a manufacturer’s guarantee or warranty, you will be responsible for dealing with the manufacturer directly. In respect of returned Items, you will be responsible for delivery of the Items to the manufacturer and any costs of delivery or associated costs, unless the manufacturer agrees that it shall be responsible for such costs;
14.1.2 in the event of a supplier’s guarantee or warranty, you will be responsible, in respect of returned Items, for delivery to our premises (as set out in clause 1.1). You will be responsible for the cost of delivery and other associated costs, unless the supplier agrees that it shall be responsible for such costs; and
14.1.3 all Items returned pursuant to this clause 14.1 must be returned with original packaging that is complete and intact.
14.2 As a ‘wholesale’ business:
14.2.1 we do warrant nor guarantee any Items;
14.2.2 all Items are sold ‘second hand’ or ‘as is’ and we therefore encourage you to fully inspect any Item before you place a bid on it; and
14.2.3 where an issue is brought to our attention by you or anyone else in relation to an Item, we will use reasonable endeavours to bring this to the attention of all potential bidders (for example, that an Item is faulty, damaged or not working).
15.1 We only supply the Items for use by your business.
15.2 Nothing in these Terms limits or excludes our liability for:
15.2.1 death or personal injury caused by our negligence;
15.2.2 fraud or fraudulent misrepresentation by us; or
15.2.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).
15.3 Subject to clause 15.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
15.3.1 any loss of profits, sales, business, or revenue;
15.3.2 loss or corruption of data, information or software;
15.3.3 loss of business opportunity;
15.3.4 loss of anticipated savings;
15.3.5 loss of goodwill; or
15.3.6 any indirect or consequential loss.
15.4 Subject to clause 15.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed [£[AMOUNT] OR [PERCENT]% of the price of the Items].
15.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Items. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Items are suitable for your purposes.
16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 16.2.
16.2 An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
16.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
16.3.1 we will contact you as soon as reasonably possible to notify you; and
16.3.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Items to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
17.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
17.2 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.
17.3 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.
17.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
17.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
18.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
18.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
18.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
18.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
18.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
18.6 A Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law ofEngland.
18.7 We both irrevocably agree that the courts ofEngland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).